Toyota on Wednesday, Nov 25, said it will recall about 3.8million cars in America, to replace the accelerator pedals because it was found to have cause a slew of fatal accidents due to the pedals being stuck in the floor mats. The models affected are Camry, Avalon sedans, Prius hybrid, Tacoma, Tundra pickup trucks, Lexus (IS250, IS350 and ES350).
They might even recall cars back in Japan.
This is the hallmark of a good brand, a company who place customer first, in both satisfaction and their ultimate safety. Toyota has always been the case study of trusted global brand.
Question: Does this floor mat flaw also occur in Toyota cars in Malaysia? Motor Trader only post an article on Yaris, which it said does not need to be recalled as it was in Thailand instead of Japan or France. Toyota Malaysia homepage does not highlight anything of the recall.
Is UMWT doing anything to alleviate this obvious concern? Wouldn't it make sense to take steps in advance to address this obvious queries from Toyota users? Why is it there's no global coordination to cascade the communication?
Wednesday, November 25, 2009
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